We have submitted the incorrect EPS to recover the SMP, please suggest what to do : Capium Support

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We have submitted the incorrect EPS to recover the SMP, please suggest what to do Print

Modified on: Tue, 26 Mar, 2019 at 10:06 AM

You may please submit another EPS with the negative amount to make the SMP YTD as zero.
Then submit new EPS with the correct amount, then the same will be rectified accordingly.

Please refer below screenshot for more help.

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How can we help you today?

We have submitted the incorrect EPS to recover the SMP, please suggest what to do Print

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