Please click here to watch how to request a backup
Navigation: My Admin > Request Backup
Help/Guide
Please head to My Admin and then click on the Request Backup heading
Once here please click on the blue request button.
A pop up will appear, please fill in the detail where necessary.
You can either backup for select clients or all clients
The technical team will then do the backup.
This could take up to 72 hours to receive the data.