Please click here to watch how to request a backup


Navigation: My Admin > Request Backup


Help/Guide


Please head to My Admin and then click on the Request Backup heading



Once here please click on the blue request button.


A pop up will appear, please fill in the detail where necessary.


You can either backup for select clients or all clients


The technical team will then do the backup.


This could take up to 72 hours to receive the data.