Clients can be made inactive on your account, this is where you would like to keep their data on the system but are no longer working with them.
Please head to My Admin then select Clients under the headings
This will bring up your active client list
You can change from your active client list from the following drop down bar
You will be able to change to your inactive or deleted list using the drop down bar
To change a client to inactive click the left hand tick bar next to the client, then scroll to the bottom to change the status to inactive, or click to delete the client using the purple X
If a client is inactive you will be able to click to change the status to active again. If a client is deleted we can restore the client if you get in touch with our support team.
Please note: both inactive and active clients count towards your client total.