Accounts Production FAQs

This section covers the commonly asked questions by customers along with answers to get you back on track

How do I change/remove the sign date of accounts?
To change the approval date of accounts you need to navigate to Accounts Production >> Reports >> Annual Accounts >> Click on the Referenc...
Thu, 12 Aug, 2021 at 11:58 AM
Showing "Date not Available" on the Accounts Production Dashboard
The dashboard Summary display is also based on the filter options listed there from the right-hand side where you may select different options like the numbe...
Mon, 25 Mar, 2019 at 12:46 PM
How to submit a Dormant set of accounts to Companies House
You need to navigate to Accounts Production >> Choose the client >> Settings >> Report Settings >> Company Info >> Edit, updat...
Tue, 3 Sep, 2019 at 5:20 PM
Showing Comparative Figures with Same Year End Date and no “domiciled in" Details
1. We have checked and found that you have used the same accounting period for two trial balances, hence the problem. Please create a new trial balance for t...
Mon, 25 Mar, 2019 at 12:48 PM
'Accountants or Auditors report' must be attached with selected Accounts Report
Please navigate to Accounts production>>Reports>>Annual Accounts>>Report Settings, select Accountant’s report and save. Refer to the li...
Mon, 25 Mar, 2019 at 5:50 PM
How do I suppress the balance sheet for a Sole Trader?
You may add/remove any component from the Accounts Report using the green "Report Settings" button available on the top right side of the Annual Ac...
Mon, 25 Mar, 2019 at 12:51 PM
Warning message related to Accounting Policy while generating the reports
The message relating to accounting policies is a warning message (which can be skipped) informs you that some of the accounting policies have not been select...
Mon, 25 Mar, 2019 at 12:52 PM
Tangible Fixed Assets - accounting policy has been included but depreciation rate not specified
The depreciation rate/year has been left blank under Accounting Policies, hence the warning message.  You may update the Depreciation rates under Settin...
Mon, 25 Mar, 2019 at 6:16 PM
How to amend the rounding difference shown in accounts?
Please note that when all the entries saved in a Trial Balance are not rounded perfectly, the system needs to do an auto-rounding to tally the accounts.  ...
Mon, 25 Mar, 2019 at 6:12 PM
How to display the Director’s joining date and leaving date in the accounts report?
Please follow the below link and select the “Display director's period” and regenerate the accounts to see the impact. Please refer below screenshot f...
Mon, 25 Mar, 2019 at 5:53 PM