Accounts Production FAQs

This section covers the commonly asked questions by customers along with answers to get you back on track

I don’t want to show the Accountant’s report in the accounts report.
Please follow the below link and click on the report settings where you can uncheck the accountant’s report as desired.  Once done, please regenerate the a...
Mon, 25 Mar, 2019 at 5:50 PM
How to import a Trial Balance using a CSV file
The Trial Balance can be imported in CSV format into Capium Accounts Production by following the below navigation. Refer to the link Accounts Production&g...
Fri, 13 Mar, 2020 at 12:30 PM
Nominal Code disappeared while updating the Trial Balance
This generally happens when the account code is deactivated. You may activate the accounting code under Settings>>Chart of Accounts, filter the status...
Mon, 25 Mar, 2019 at 5:01 PM
Companies House submission is given error "EF has not found"
The message "EF Documents not Found" appears when the Companies House servers are busy at the time of submission and it is generally Accepted/Reje...
Tue, 2 Apr, 2019 at 2:16 PM
How to add Journals in Trial Balance?
You may simply edit the Trial balance which you created manually or uploaded through a CSV file by clicking on the "+Add New Journal". If you are ...
Mon, 25 Mar, 2019 at 1:02 PM
How to confirm if the submission is successful or not?
Please follow the below link and click on the submission status to get the response from Companies House. Refer to the link 
Mon, 25 Mar, 2019 at 1:03 PM
How to set up more than one director's current/loan account?
Please follow the below link and select "Create Account" by clicking on the edit button for each director to create a Director’s current account as...
Mon, 25 Mar, 2019 at 1:04 PM
Why am I not able to add the previous accounting period?
This happens when the business start date earlier than the previous accounting period which you are trying to generate.  Please update the Business Start d...
Mon, 25 Mar, 2019 at 6:20 PM
How to add Staff Cost in Accounts Report for FRS 102 Section 1A?
Please follow the below link and select the staff cost option where you can update the details by clicking on the blue edit button. Once done, please regene...
Mon, 25 Mar, 2019 at 4:51 PM
How to add Directors' Emoluments in Accounts Report for FRS 102 Section 1A?
Please follow the below link and select the Directors' Emoluments option where you can update the details as desired. Once done, please regenerate the ...
Mon, 25 Mar, 2019 at 5:04 PM