Payroll FAQs

This section covers the commonly asked questions by customers along with answers to get you back on track

How do I change the NI calculation method for Director
Please navigate to the employee’s page and edit the employee then you may update the NI calculation method under Payroll Details accordingly.  Please refer...
Tue, 26 Mar, 2019 at 1:29 PM
Is there any option to specify the Director's NI calculation Method?
While adding the employee as a director you may select the NI calculation method in the employee profile. Please refer attached. 1. Annual Method: Direc...
Tue, 26 Mar, 2019 at 1:29 PM
I am trying to change employee tax codes requested by HMRC, but I can't
The Tax code of an employee can be updated by selecting "Tax Info" under "Action" drop-down under Manage Payroll >> Employee secti...
Tue, 26 Mar, 2019 at 1:25 PM
The PDF is asking me for a password to open the payslips. How do we set the password?
Under the General Data Protection Regulation (GDPR) requirements, Capium is protecting payslip with password protection.  You may find the payslip password...
Tue, 26 Mar, 2019 at 1:24 PM
Could you please suggest that how can we restore the employee?
Please follow the below steps to restore the deleted employee. 1. Please select the Type of Employees as Deleted from the drop down. 2. Please choose t...
Tue, 26 Mar, 2019 at 1:20 PM
How can I process the Zero FPS (zero payroll) for the employees?
You may select the “Zero Payroll” checkbox while processing the payroll then the payroll will be processed with the zero figures. Please refer below screen...
Mon, 12 Apr, 2021 at 4:03 PM
Could you please suggest that how can I use the Net to Gross calculations in the payroll?
Use the Net to Gross Calculator from the Manage Payroll>> Process Payroll>> Record Gross Pay section. Please refer below screenshot for more hel...
Tue, 26 Mar, 2019 at 10:49 AM
Please suggest a direct method to calculate AWE for SSP
As of now, Capium is not calculating the AWE automatically and we have already forwarded this to the concerned department as a suggestion. You may calculate...
Tue, 26 Mar, 2019 at 10:50 AM
Where in Capium I can add mileage?
Navigate to Manage Payroll>> Additional>>Mileage Claims to add the Mileage Claims. Please refer below screenshot for more help. Click...
Tue, 26 Mar, 2019 at 1:09 PM
How to add leave for the employee?
Please navigate to the Manage Payroll>> Additional>> Employee Leave. Please refer below screenshot for more help. Click here to watch ...
Tue, 26 Mar, 2019 at 12:54 PM