Payroll FAQs

This section covers the commonly asked questions by customers along with answers to get you back on track

How can we change the Staging date after adding the pension scheme?
You need to delete the pension scheme to edit the staging date. Please navigate to Auto Enrolment>>Pension Scheme to delete the scheme. Please refer...
Tue, 26 Mar, 2019 at 1:12 PM
How to delete the pension scheme?
You may simply navigate to the Auto Enrolment>>Pension Scheme to delete the scheme. Please note that if you have already used the pension scheme then...
Tue, 26 Mar, 2019 at 1:11 PM
How to submit the pension contributions to the Pension provider?
Use the direct submission from the Auto Enrollment >> Pension Schemes >> Contribution File. Also, you may download the file and upload at the pe...
Tue, 26 Mar, 2019 at 12:26 PM
How to Add the Pension Scheme from the Auto Enrolment section?
Please navigate to the Auto Enrollment section and follow as below to add the pension scheme. You need to input the staging date Now, you may add the ...
Tue, 26 Mar, 2019 at 12:24 PM
How do we send the Pension correspondence letters?
You may please navigate to the Auto Enrolment>> Pension Correspondence Letters and you may send the letters accordingly.  Click here to watch how ...
Tue, 26 Mar, 2019 at 12:52 PM
How do I run a P60 for the employees?
Navigate to Reports>> Additional Forms>> Form P60 and you may generate the same accordingly. Please refer attached accordingly. Click h...
Tue, 26 Mar, 2019 at 1:14 PM
How do I submit the P45 to HMRC?
1. It is necessary to run at least a single payroll to notify the Leaver to the HMRC and generate the Form P45. (If there is no pay you may run zero payroll...
Tue, 26 Mar, 2019 at 12:28 PM
Where do we find the P32 for my client? (Periodic Tax and NI)
You may please navigate to the Reports>> Periodic Tax & NI section for your P32 reports. Reports>> Periodic Tax and NI  Click here to w...
Tue, 26 Mar, 2019 at 12:57 PM
Can you please advise how I can update the tax year to the next tax year.
You may change the tax year from the Settings>> General Settings>> Change Tax Year. Please refer below screenshot for more help. Click...
Thu, 28 Mar, 2019 at 12:17 PM
Can you tell me how to change payslip template?
You may change the payslip template under the General Settings page. Please go through the below link and select Payslip Templates. Settings>> Gen...
Tue, 26 Mar, 2019 at 1:18 PM